Privacy policy

Who is responsible for your information?

Jamie Bailey, trading as JB Construction, is the data controller for the personal information described in this policy.

Information we collect

When you contact us by telephone or email, request a quotation, or instruct us to carry out work, we may collect:

• your name and contact details;
• the property or project address;
• information about the work you are considering;
• communications, quotations, invoices and payment records; and
• project photographs where appropriate and agreed.

How and why we use it

We use personal information to respond to enquiries, arrange visits, prepare quotations, plan and carry out agreed work, communicate about a project, keep financial records, handle guarantees or complaints, and meet legal obligations.

Depending on the circumstances, our lawful basis is taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or our legitimate interests in running and protecting the business and responding to genuine enquiries.

Who we may share it with

We do not sell personal information. Where necessary, we may share relevant details with trusted subcontractors, suppliers, professional advisers, insurers, payment providers, or public authorities. We only share what is reasonably needed for the relevant purpose.

How long we keep it

General enquiries that do not lead to work are normally kept for up to 24 months. Project, contract, invoice and accounting records may be retained for up to six years after the relevant work or transaction, or longer where the law or an ongoing claim requires it. Information is then securely deleted or destroyed.

Your rights

Depending on the circumstances, you may ask to access, correct, erase or restrict the use of your personal information, object to certain uses, or request a portable copy. You can contact us using the details above. You may also complain to the Information Commissioner’s Office at ico.org.uk.

Website and cookies

This website does not currently use advertising or analytics tracking. For information about essential website technology, see our cookie notice.